Payment F.A.Q

• What payment methods do you accept?

We accept major credit and debit cards, including Visa, Mastercard, American Express, and Discover. All payments are securely processed through Bankful, our trusted payment gateway.

• Is my payment information secure?
  

Yes. All transactions are encrypted and processed securely via Bankful, which is PCI-DSS compliant and uses advanced fraud-prevention and security technologies. We never store your full card details on our servers.

• When will my card be charged?
  

Your card will be charged immediately at the time of purchase unless otherwise stated (for example, for pre-orders or subscription billing).

• Why did my payment fail?
  

Payments can fail for several reasons, including:

Incorrect card details

Insufficient funds

Bank security or fraud prevention blocks

Card expiration

If your payment fails, please try again or contact your bank for more information.

• Do you charge any additional fees?
  

We do not charge additional payment processing fees. However, your bank or card issuer may apply their own fees (such as international or currency conversion fees).

We accept major credit and debit cards securely processed through Bankful. Payments are encrypted and PCI-DSS compliant. Cards are charged at purchase. No extra fees from us. Refunds go to the original payment method and may take 5–10 business days. Contact us for billing support.

• Can I pay with an international card?

Yes, international cards are accepted, subject to your card issuer’s approval. Additional fees or currency conversion charges may apply depending on your bank.

• What currencies do you accept?

Payments are processed in [USD / your preferred currency]. If you are paying from another country, your bank may apply a currency conversion rate.

• Will I receive a receipt?

Yes. Once your payment is successfully processed, you will receive a confirmation email and receipt for your records.

• How are refunds handled?

Refunds are processed back to the original payment method used during checkout. Once issued, refunds typically take 5–10 business days to appear, depending on your bank or card provider.

• What happens if my payment is disputed or charged back?

If a chargeback is initiated, Bankful and our team will work with your card issuer to review the transaction. We may contact you for additional information during this process.

• Who do I contact for payment issues?

If you experience any payment issues or have billing questions, please contact us at:

vaporstuscaloosa@gmail.com